All Risk Matrix change requests for "locked" divisions must go through SMS Pro support.
Historical risk assessments can't be separated from your "locked" risk matrix. When you change any division's risk matrix, all historical assessments will incorrectly reflect the latest configuration.
For example:
These changes have no effect on your historical issues as they don't change the risk levels/colors of matrix cells.
Cost: 1 billable hour (rates per SMS Pro agreement)
Timeline: Either 1 day from approval, or by the following Friday (with weekly code deployment) - depends on the scope of changes
Cost: 2 billable hours (rates per SMS Pro agreement)
Timeline:1 week from approval, with changes deployed on Friday
Previous SMS manual revision 1 indicated the following risk assessment:
Initial - 09/28/2018 - Alison Sky - Risk: 12 P/S: 2/C (Green)
Closing - 10/29/2018 - Alex Pilot - Risk: 4 P/S: 2/E (Green)
Cost: 6 billable hours (rates per SMS Pro agreement)
Timeline: 1 week from approval, with changes deployed on Friday
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