--- title: SMS Workflows All Thank You description: Thank you for downloading aviation SMS workflows for issue management, meetings, auditing, and CPA management. --- [+1.907.227.1676](tel:907-227-1676) [![SMS Pro](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/SMSProLogo.jpg?width=200&height=38&name=SMSProLogo.jpg "SMS Pro")](https://www.asms-pro.com/) - [SMS](https://www.asms-pro.com/SMS.aspx) - [Products](https://www.asms-pro.com/Products.aspx) - [Pricing](https://www.asms-pro.com/Pricing.aspx) - [Reviews](https://www.asms-pro.com/Reviews.aspx) - [Industries](https://www.asms-pro.com/Industries.aspx) - [Blog](https://aviationsafetyblog.asms-pro.com/blog) - [Safety Risk Management](https://aviationsafetyblog.asms-pro.com/blog/topic/2-safety-risk-management) - [Safety Assurance](https://aviationsafetyblog.asms-pro.com/blog/topic/3-safety-assurance) - [Safety Promotion](https://aviationsafetyblog.asms-pro.com/blog/topic/4-safety-promotion) - [Risk Management Software](https://aviationsafetyblog.asms-pro.com/blog/topic/risk-management-software) - [Aviation SMS Database](https://aviationsafetyblog.asms-pro.com/blog/topic/aviation-sms-database) - [Aviation SMS Implementation](https://aviationsafetyblog.asms-pro.com/blog/topic/aviation-sms-implementation) - [Safety Policy](https://aviationsafetyblog.asms-pro.com/blog/topic/1-safety-policy) - [Training](https://www.asms-pro.com/Training.aspx) - [About Us](https://www.asms-pro.com/AboutUs.aspx) - [Contact](https://aviationsmsinfo.asms-pro.com/contact-aviation-sms-software-providers) - [Why Coose SMS Pro](https://www.asms-pro.com/AboutUs/WhychooseSMSPro.aspx) - [Scholarship](https://www.asms-pro.com/AboutUs/Scholarship.aspx) - [Demos](https://www.asms-pro.com/Demos.aspx) ## Thank you for downloading SMS Workflows! We hope you find them beneficial for improving your managerial efficiency and avoiding unwanted headaches. To download the workflows, simply **click the desired workflow heading below:** ### [Issue Life Cycle and Management](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Workflow_IssueSubmissionandCPA.jpg) [![Workflow_IssueSubmissionandCPA.jpg](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/Workflow_IssueSubmissionandCPA.jpg?width=180&name=Workflow_IssueSubmissionandCPA.jpg "Workflow_IssueSubmissionandCPA.jpg")](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Workflow_IssueSubmissionandCPA.jpg) This workflow takes you through the process of a reported safety issue's lifecycle, including 26 different stages of: - Assessing, classifying, and managing corrective actions for issues; - Facilitating investigations; - Status changes and losing issues; and - Reviewing issues. ### [How SMS Pro Meets FAA SRM and SA Requirement](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/How%20SMS%20Pro%20Meets%20FAA%20SRM%20and%20SA%20Process.png) [![How SMS Pro Meets FAA SRM and SA Process.png](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/DownloadOffers/How%20SMS%20Pro%20Meets%20FAA%20SRM%20and%20SA%20Process.png?width=200&name=How%20SMS%20Pro%20Meets%20FAA%20SRM%20and%20SA%20Process.png "How SMS Pro Meets FAA SRM and SA Process.png")](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/How%20SMS%20Pro%20Meets%20FAA%20SRM%20and%20SA%20Process.png) This diagram demonstrates how SMS Pro meets the FAA Safety Risk Management and Safety Assurance compliance requirement: - Follows FAA's prescribed process for SRM; - Follows FAA's prescribed process for SA; - Meets standard for interaction between SRM and SA; and - Can be used to demonstrate to auditors. ### [Aviation SMS Auditing](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Workflow_Auditing_diagram.pdf) [![Workflow_Auditing_diagram_Page_02.jpg](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/Workflow_Auditing_diagram_Page_02.jpg?width=180&name=Workflow_Auditing_diagram_Page_02.jpg "Workflow_Auditing_diagram_Page_02.jpg")](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Workflow_Auditing_diagram.pdf)The SMS audit workflow guides you through the process of conducting safety audits, including steps and descriptions for: - The lifecyle of an audit; - Scheduling audits; - Conducting audits; - Working with Corrective Action Plans; and - Using reports ### [Aviation Safety Meetings](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Workflow_MeetingManagerHold.jpg) [![Workflow_MeetingManagerHold.jpg](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/Workflow_MeetingManagerHold.jpg?width=180&name=Workflow_MeetingManagerHold.jpg "Workflow_MeetingManagerHold.jpg")](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Workflow_MeetingManagerHold.jpg)The safety meeting workflow shows you how to SMS-Pro to: - Schedule a meeting with an agenda and attendees; - Create meeting activities; - Create task configuration; and - Post-meeting activities. ### [Safety Manager Workflow in Issue Manager](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/SM-Workflow-Diagram.png) [![SM-Workflow-Diagram.png](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/SM-Workflow-Diagram.png?width=200&name=SM-Workflow-Diagram.png "SM-Workflow-Diagram.png")](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/SM-Workflow-Diagram.png) The safety manager workflow shows you how to: - Accessing newly assigned issues; - All of your responsibilities for facilitating the issue; - Assessing the issue; - Classifying the issue; - Assigning a Department Head to manage the issue; and - Changing issue status and closing it. ### [Department Head Workflow in Issue Manager](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Department-Head-Workflow-in-Manage-Tab.png) [![Department head workflow in the manage tab](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/DownloadOffers/Department-Head-Workflow-in-Manage-Tab.png?width=200&name=Department-Head-Workflow-in-Manage-Tab.png "Department head workflow in the manage tab")](https://aviationsmsinfo.asms-pro.com/hubfs/DownloadOffers/Department-Head-Workflow-in-Manage-Tab.png) Department Heads are responsible for managing issues once the Safety Manager has assigned the issue to them. Their responsibilities include: - Performing root cause analysis; - Deciding which corrective actions will best mitigate exposure; - Assigning, managing, and accepting corrective actions to implement needed changes; and - Manage relevant risk controls for the current safety issue. ### [Corrective Preventative Actions (CPAs) Management](https://aviationsmsinfo.asms-pro.com/hubfs/images/Content_Offer_Images/Dept.-Head-CPA-Workflow.jpg) [![Dept.-Head-CPA-Workflow.jpg](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/Content_Offer_Images/Dept.-Head-CPA-Workflow.jpg?width=200&name=Dept.-Head-CPA-Workflow.jpg "Dept.-Head-CPA-Workflow.jpg")](https://aviationsmsinfo.asms-pro.com/hubfs/images/Content_Offer_Images/Dept.-Head-CPA-Workflow.jpg)The CPAs workflow shows the 14 steps needed to efficiently and properly create and manage CPAs, including: - Creating CPAs; - Assigning CPAs; - Fulfilling CPA tasks; and - Completing CPAs. ### [Users Assigned CPAs Workflow in Issue Manager](https://aviationsmsinfo.asms-pro.com/hubfs/images/user-assigned-CPA-workflow.jpg) [![user-assigned-CPA-workflow](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/user-assigned-CPA-workflow.png?width=200&name=user-assigned-CPA-workflow.png)](https://aviationsmsinfo.asms-pro.com/hubfs/images/user-assigned-CPA-workflow.png) (click link, and then Right Click->Save Image As to download this workflow) This workflow takes you through the process of: - Performing assigned task intended to correct or prevent an issue recurrence; - add attachments to the task; - adding cost and estimate information; and - Understanding how to improve your SMS-Pro utilization ### [Proactive Hazard Analysis (& Bowtie/Hazard Register)](https://aviationsmsinfo.asms-pro.com/hubfs/images/Content_Offer_Images/PHAT-BOWTIE-HRR-Workflow.png) (click link, and then Right Click->Save Image As to download this workflow) [![PHAT-BOWTIE-HRR-Workflow.png](https://aviationsmsinfo.asms-pro.com/hs-fs/hubfs/images/Content_Offer_Images/PHAT-BOWTIE-HRR-Workflow.png?width=200&name=PHAT-BOWTIE-HRR-Workflow.png "PHAT-BOWTIE-HRR-Workflow.png")](https://aviationsmsinfo.asms-pro.com/hubfs/images/Content_Offer_Images/PHAT-BOWTIE-HRR-Workflow.png) This workflow takes you through the process of: - How to conduct Proactive Hazard Analysis; - How to create risk scenarios and risk controls; - How it is integrated with issue management; and - How it is integrated with Bowtie and Hazard Risk Register. 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Opinions presented here are not provided by any civil aviation authority or standards body. ## Other Aviation SMS Videos ### Interested in SMS Implementation? These helpful videos will help explain how to manage your airline or airport's SMS implementation based on the four pillars: - [Safety Policy](http://asms-pro.com/SMSPro/SMSICAOPillarSafetyPolicy.aspx) - [Risk Management](http://asms-pro.com/SMSPro/SMSICAOPillarSafetyRiskManagement.aspx) - [Safety Assurance](http://asms-pro.com/SMSPro/SMSICAOPillarSafetyAssurance.aspx) - [Safety Promotion](http://asms-pro.com/SMSPro/SMSICAOPillarSafetyPromotion.aspx)   ### SMS Implementation Checklists These SMS implementation plan checklists assist safety managers to: - Educate others as to the mandated SMS requirements; - Serve as templates when starting their SMS programs; and - Review implemented SMS programs on an annual basis. [![Download SMS Implementation Plan](https://no-cache.hubspot.com/cta/default/543594/9a11a850-df11-4e55-bcca-c8591119928a.png)](https://cta-redirect.hubspot.com/cta/redirect/543594/9a11a850-df11-4e55-bcca-c8591119928a)       SMS Pillars - [Safety Policy](http://www.asms-pro.com/SMSPro/SMSICAOPillarSafetyPolicy.aspx) - [Safety Risk Management](http://www.asms-pro.com/SMSPro/SMSICAOPillarSafetyRiskManagement.aspx) - [Safety Assurance](http://www.asms-pro.com/SMSPro/SMSICAOPillarSafetyAssurance.aspx) - [Safety Promotion](http://www.asms-pro.com/SMSPro/SMSICAOPillarSafetyPromotion.aspx) - [Free Safety Videos](http://www.asms-pro.com/SMS/AviationSMSVideos.aspx) - [Safety Mangement Software](http://www.asms-pro.com/SafetyManagementSystemSoftware.aspx) Products - [Aviation SMS Software Solutions](https://www.asms-pro.com/products.aspx) - [State Safety Program](http://www.asms-pro.com/Products/SSPProStateSafetyProgram.aspx) - [Core Modules](http://www.asms-pro.com/modules.aspx) - [Product Reviews](https://aviationsmsinfo.asms-pro.com/reviews) Company - [About Us](https://www.asms-pro.com/AboutUs.aspx) - [SMS Pro in Espanol](http://www.asms-pro.com/SMS/SMSProinEspanol.aspx) - [Partners Worldwide](http://www.asms-pro.com/NWDS/PartnersWorldwide.aspx) - [Our Philosophy](http://www.asms-pro.com/NWDS/OurPhilosophy.aspx) - [Data Security](http://www.asms-pro.com/SMSPro/DataSecurity.aspx) - [All About Aviation Safety](http://www.asms-pro.com/SMS/AllAboutAviationSafety.aspx) Contact Info - +1.907.227.1676 - Sales: [sales@nwds-ak.com](mailto:sales@nwds-ak.com) - Support: [support@nwds-ak.com](mailto:support@nwds-ak.com) - Training: [support@nwds-ak.com](mailto:support@nwds-ak.com) - Partners: [support@nwds-ak.com](mailto:support@nwds-ak.com) - [Aviation Safety Software Blog](https://aviationsafetyblog.asms-pro.com/blog) © 2026 NorthWest Data Solutions